#9797: Alerts/Reminders - Data Watch - Add Primary NOK recipient to all Incident Alerts
To allow for more transparent communication with the NOK (Next of Kin) of your residents/clients, alert fields have been updated as follows:
1. The "Primary NOK" has been added as a recipient in all accident/incident related alerts.
-
On Accident/Incident Action Created
-
On Accident/Incident Action Escalated
-
On Accident/Incident Action Follow Up
-
On Accident/Incident Action Note Created
-
On Accident/Incident Action Status Changed
-
On Accident/Incident Checklist Activity Follow Up
-
On Accident/Incident Created
-
On Accident/Incident Created Remote
-
On Accident/Incident Evaluation Created
-
On Accident/Incident Evaluation Follow Up
-
On Accident/Incident Followup
-
On Accident/Incident Is High Priority
-
On Accident/Incident Person Responsible Changed
-
On Accident/Incident Rating Changed After
-
On Accident/Incident Rating Changed Before
-
On Accident/Incident Severity Index
-
On Accident/Incident Status Changed
2. PI Type DDL Added
-
The PI Type DDL (dropdown list) has been added to the following alerts:
-
On Accident/Incident Rating Changed After
-
On Accident/Incident Rating Changed Before
This results in your team being able to configure accident/incident alerts that they be sent to NOK should a resident/client incident be rated highly.